FREQUENTLY ASKED QUESTIONS
Find answers to your common queries about our tours and services.
Prices vary depending on the season and tour type. Please check our website for the most current rates.
Cancellations can be made up to 24 hours before your scheduled tour for a full refund. Please contact us for assistance.
All tours depart from Reykjavik Harbor. Detailed directions are available on our website.
Your tour includes a comfortable boat ride, expert guidance, and hot beverages to keep you warm during the experience.
Yes, our boats are equipped to accommodate guests with mobility challenges. Please inform us of any specific needs.
Unfortunately, pets are not allowed on board due to safety and comfort reasons for all guests.
Typical tours last approximately 2-3 hours, depending on weather conditions and visibility of the lights.
Our founders, passionate about Iceland's natural beauty, wanted to create an accessible way for everyone to experience the northern lights.